We don’t disclose your personal information to third parties without your consent, except as described in our Privacy Policy (e.g., payment, logistics, fraud prevention). Read our Privacy Policy: https://www.digibuggy.com/legal/privacy

If you used a credit card for your purchase, please contact your card provider directly for statements, limits, or cancellations. For help with your Digibuggy order details needed by your bank, write to support@digibuggy.com

Yes—Digibuggy sells custom PCs, select components, and accessories. Some components may be available only with a system build (to ensure compatibility and warranty coverage). Accessories like keyboards, mice, headsets, and mousepads are available individually.

We value your feedback. Email us at support@digibuggy.com or use our contact form: https://www.digibuggy.com/contact You can also leave feedback on Google Reviews and reach us on WhatsApp .

After your order ships, you’ll receive an email inviting you to review your product and experience. You can also review directly on each product page. See all reviews here: https://www.digibuggy.com/reviews You can also share your experience publicly on Google Reviews .

Performance and quality are identical. Retail parts include retail packaging and extras (manuals, CDs, stock coolers). OEM parts come tray/bulk for system builders and may omit extras. We use a mix of both. For example, we often pair OEM CPUs with better-than-stock aftermarket coolers included in your build. Savings from OEM sourcing are passed on to you—without compromising performance.

No. We ship within India only at this time.

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No printed catalogues. During major sale events we may publish online or downloadable PDFs of specials on our website.

Store pickup is available. You can either pick up your PC in person or choose DIY assembly at our Experience Zone, where you can build your system yourself with our experts guiding you. If you’d like, we can also shoot photos or a timelapse video of your build for you to keep. Standard delivery through our courier partners with tracking is also available.

Every Digibuggy system is custom-built for you, so we do not offer exchanges or cross-shipments. Warranty support covers repair or replacement of defective hardware per policy.

Couriers can take up to 24 hours to activate scans after we generate a label. If it still doesn’t work after 24 hours, contact support@digibuggy.com or call +91 8077121592.

Tracking is created when your order ships. Build-to-order systems require assembly and testing before dispatch. You’ll get a shipment email with tracking once the courier picks up your package (often after 6:30 PM IST).

No returns or refunds for shipped orders. Defects are handled under our Warranty Policy via repair or replacement (and priority support for DOA cases). Refunds are only for duplicate/failed transactions or unserviceable orders, processed per our payment gateway’s rules. Warranty details: https://www.digibuggy.com/legal/warranty

Common reasons: incorrect card details/billing address/OTP, insufficient funds, daily limits, or bank security flags (large or atypical purchases). Please re-check details and/or call your bank to approve the transaction, then try again. If you still face issues, contact support@digibuggy.com

If any item in your order is back-ordered, we’ll email you within 24 hours with an ETA and options (replace/await/cancel the item). Your order status remains “processing” until you reply. If we don’t hear from you, we’ll send a follow-up before 30 days, after which we may auto-cancel with a full refund for undelivered items.

Check Spam/Junk for an email from @digibuggy.com. Still missing? Email sales@digibuggy.com or call +91 8077121592 to confirm your order.

Typically 1 box per PC and 1 per monitor. Inside the PC box you’ll find:

• Your assembled computer
• Motherboard box (with spare accessories/cables as applicable)
• Quick start guide
• Optional peripherals (if ordered)
• Power cable and any PSU accessories (if not packed in the motherboard box)

How long does it take to process and ship my order?

• All custom PCs are built to order. Typical timelines:
• Standard custom PCs: 2–7 Business days for assembly, testing & dispatch
• High-end/specialized builds: 1–3 weeks, depending on part availability and validation
• Component-only orders: usually 2–5 business days to dispatch

There’s a short window before production/dispatch. Email sales@digibuggy.com (fastest) or call +91 8077121592 with: Name, Address, Phone, Email, Order Number. Notes: changes depend on availability and pricing, may alter your invoice total, and can extend the shipping date.

No. Please place a new order. Prices and stock change frequently.

Email sales@digibuggy.com with your Order Number. Remember: custom builds usually take 2–5 business days (and up to 1–2 weeks for specialized builds).

Our team will email you with the ETA and options (wait/replace/cancel). If you don’t see our email, check Spam/Junk. You can also call +91 8077121592

Payments are processed by our secure payment gateway. Supported methods include UPI, Net Banking, major credit/debit cards (Visa/Mastercard/Amex), and select EMI options.For questions, contact sales@digibuggy.com.

It’s in your Order Confirmation email after checkout. If you can’t find it, check Spam/Junk for emails from @digibuggy.com.

Reasons include payment failure (no response to our email within 14 days) or product availability issues. We email you about the issue and next steps. If you believe it was cancelled in error, contact support@digibuggy.com or call +91 8077121592.

First, compare items received with your Order Confirmation and Packing Slip (orders may ship in multiple boxes).

• Missing items: Email sales@digibuggy.com—we’ll check remaining packages/in-transit boxes.
• Wrong item delivered: Contact support@digibuggy.com for a quick resolution.

Yes, though our website configurator is the fastest and most accurate way to order.

• Sales phone/WhatsApp: +91 8077121592
• Sales email: sales@digibuggy.com

Off-peak: usually 2–5 business days prior to shipment for most builds. Peak seasons/major sale events may take longer; we’ll display notices on the site and during checkout.

We do not offer returns or refunds for shipped orders. Hardware issues are covered under our Warranty Policy (repair or replacement). Refunds apply only to duplicate/failed transactions or unserviceable orders, per gateway rules. Read the full policy: https://www.digibuggy.com/legal/shipping-returns

With over 20 years of industry experience, Digibuggy has been at the forefront of PC building and gaming innovation. We’ve achieved 2M+ Instagram viewsin the last 30 days , completed 4400+ custom PC builds for satisfied customers, and welcomed 5000+ unique website visitors last month. Our team of 10+ expert PC specialists works with leading brands like Antec, ASRock, MSI, Intel, BenQ, Asus, Crucial, Corsair, and Colorful to deliver cutting-edge technology and unmatched trust.

We are India’s go-to online store for custom PCs, gaming rigs, and computer parts. Digibuggy helps you design and build the perfect PC for your needs — whether for gaming, editing, streaming, or professional work.